Neon Bank Review 2022: The Best Swiss Digital Bank

By Baptiste Wicht | Updated: | Save, Switzerland

(Disclosure: Some of the links below may be affiliate links)

Do you want to save money on your bank fees?

Neon is a great Swiss digital bank that offers an entirely free bank account. This is a great way to save money, as Swiss banks are becoming more and more expensive.

With a free bank account from Neon, you can easily save money on your banking fees. You will not find a better deal anywhere else!

Sign up for a free bank account with Neon today!

I have been using Neon for several years. So, I want to share my experience in this review of Neon.

One of the great things with Neon, compared to other digital alternatives, is that your funds are insured! If it goes bankrupt, your money is insured for up to 100’000 CHF! You have the same security as if you had a classical bank account.

In this review, we see what Neon is! And whether you should use it? How does it compare to other Swiss banks? And what about Revolut?

If you keep reading to the end, I even have a special Neon code for you!

Neon

Best Digital Bank
Neon
5.0
Pros:
  • Pay abroad for free
  • Everything from your phone

Neon is one of the earliest digital banks in the Swiss banking industry. It is an entirely digital bank. You will do everything with your smartphone. They do not have any office you can do business at.

Neon started in 2019. But even though they are only three years old, they have reached 100’000 customers in 2022. And they are expanding features very quickly.

Their main point is to provide free banking to everybody in Switzerland. They can afford excellent prices since they do not have big offices, not many employees, and do not pay huge bonuses to their managers. Unfortunately, most large banks in Switzerland are not free anymore!

There are some limitations as to who can open a Neon account:

  • Only Swiss residents can open an account. The identity check system supports people from 19 different countries!
  • Foreigners need a B or C permit to open an account. You will need to present your residency card to open an account.
  • You need to be over 16, which is the same limitations as most Swiss banks.
  • You need to pay taxes exclusively in Switzerland.
  • You cannot be an American citizen

These limitations are very reasonable. Neon is an account for people living in Switzerland, and most people in this category can open an account! The limitation for American citizens is, unfortunately, in effect with many small banks that do not want to deal with the complicated regulations for these clients.

Do not pay for a bank account. Use Neon, the new Free Digital Bank

Neon Features

Neon mobile application
Neon mobile application

So, let’s take a look at the features of the Neon bank account.

Neon is a digital bank account, so you must access it with a smartphone. It is available on Android, iPhone, and Huawei.

You can see your balance and make payments and transfers from the application. In addition, you will get some basic information on how your account is doing (expenses versus earnings). And all these features work pretty well. I use Neon monthly to pay my bills, and I am pretty satisfied with their system.

With Neon, you can also send money directly to other Neon users. So, if you have people in your contacts with a Neon account, you can send them money directly.

With your Neon account, you will get a Neon Mastercard prepaid. With this card, you can pay in Switzerland and abroad and withdraw money. And as we will see later, the fees on this card are outstanding!

Neon was the first digital bank to introduce support for electronic bills (e-bills). The support is simple since they simply use the SIX portal for e-bills. But it works well.

The application also lets you freeze your card temporarily. This feature is great if your card is lost or stolen.

Since May 2022, you can have Spaces in your account. It means you can create sub-accounts dedicated to your needs. For instance, many people want to save money for holidays in a different account.

You can also use Neon with Google Pay and Apple Pay if you want to pay from your phone! And you can also use Neon with TWINT. That way, you will not even need a physical card to do your groceries!

Neon uses two-factor security to make your account more secure. You need to activate this feature. And you need to use a strong password to ensure nobody can access your account.

A great thing about Neon is that they are available in English and the three National Swiss languages: French, German, and Italian. These languages make Neon an excellent option for expatriates in Switzerland.

Overall, Neon has more than enough features for any bank user. I do not think anything is missing to make it an excellent bank account.

Is Neon a Bank?

Interestingly Neon is not a bank! Indeed, they do not have a banking license. However, they do not need one!  An official bank, the Hypothekarbank Lenzburg, manages your accounts.

The most significant advantage is that your money is fully insured according to Swiss laws, contrary to other digital banks. So, 100’000 CHF of your account will be protected by law!

Moreover, this also means Neon can focus on what they do best: its mobile application and products. And the official bank can focus on what they do best: manage money!

So, there is no disadvantage to Neon not being a licensed bank.

Neon Fees

Your Neon card is excellent for vacations
Your Neon card is excellent for vacations

The Fees of Neon is where they are shining! Almost everything is entirely free! If you follow a few rules, it will be completely free for you!

First of all, opening an account is free. And there is no management fee! And all your payments in CHF will be free as well.

Your Neon MasterCard has no yearly fees either. A free payment card is essential because the essential feature of a payment card is to be free! However, you will need to pay 10 CHF to get your card delivered (unless you get a Neon Green account).

You can also withdraw twice per month for free at any ATM. You will have to pay 2 CHF per withdrawal from the third withdrawal.

The card is also very interesting abroad! You will not pay any fee for any transaction with the Neon card outside Switzerland or in foreign currencies online. Free transactions in foreign currencies and abroad make Neon an alternative to Revolut.

If you withdraw money abroad, you will pay a 1.5% fee. Generally, you should avoid withdrawing money abroad with any card.

Neon also has a partnership with Wise for outgoing foreign payments. So, you can profit from very cheap transfers in foreign currencies with Neon. This partnership makes Neon the best Swiss bank account for foreign transfers.

If you only use your card in Switzerland, it will be entirely free! Neon is much better than most Swiss bank accounts!

Neon Limits

Like with most bank accounts, there are some limits with your Neon Bank account.

Most of the limits are related to the card itself. Here are the limits of the card:

  • You can withdraw 1000 CHF per day at most
  • You can spend 5000 CHF per day online and in stores
  • You can only spend 10’000 CHF per month

These limits are acceptable since they are similar to most payment cards. I have never been over these limits with any of my cards.

There is also a daily transaction limit of 30’000 CHF. In most cases, this will not be an issue. In my life, I only had to do a larger transaction once (for the downpayment of our house). So, it should be fine for most people. But it is still important to know this limit.

Neon Green – Carbon-Neutral account

Neon Green (Source: Neon)
Neon Green (Source: Neon)

Neon Green is the second bank account from Neon. It started in May 2021. The idea of Neon is to be carbon-neutral. And to achieve that idea, Neon will plant trees for all Neon Green users.

For each Neon Green user, they will plant five trees every month! On top of that, they will plant one more tree for every 100 CHF spent with this account. So a user spending 3000 CHF monthly on this card would result in 35 trees planted per month!

Finally, you also get an extended warranty of 3 years for your electric and electronic devices.

The Neon green account has all the features of the basic Neon Free account, but it costs 5 CHF per month. And you will receive the Mastercard for free (10 CHF for Neon Free).

Neon Green is an interesting approach for people wanting to affect the climate positively. And even at 5 CHF per month, Neon is still an interesting bank account!

Neon Metal – Extra insurance

Neon Metal (Source: Neon)
Neon Metal (Source: Neon)

In April 2022, Neon introduced a new account: Neon Metal. As its name indicates, the card you will get is in metal, 22g of stainless steel, to be precise.

Neon Metal has all the features of the standard account with extra advantages on top. You can withdraw cash for free in the entire world (except in Switzerland, where you only have five free withdrawals per month).

With Neon Metal, you get several insurances included:

  • Three years warranty on electronic devices
  • mobile-phone insurance
  • ticket insurance
  • best-price guarantee insurance

On top of that, you will get also get extra insurance as you use your card more:

  • Shopping insurance if you spend more than 500 CHF with your card
    • Insurance if what you received is not what was advertised, for instance
  • Cyber insurance if you spend more than 5000 CHF with your card
    • Insurance if one of your online accounts gets hacked, for instance
  • Travel insurance if you spend more than 15’000 CHF with your card
    • Insurance for your luggage, for instance

These packages cover many more areas I did not cite here and are well covered on the Neon Metal website.

Compared to the basic account, this account is not free. You will pay 15 CHF per month.

Given the amount of insurance you can get with this price, 15 CHF per month is a fair price. However, many people do not need it. Several of these points will already be covered if you have legal protection insurance, for instance.

And medical care outside of Switzerland will also be covered by complementary insurance. Household insurance may cover some issues with your phone, and it is generally possible to get travel insurance on your travels should you decide to.

So, if you are interested in this account, you should check exactly what you need coverage for and see whether 15 CHF per month is a good deal for it.

For our case, I am not thinking of using Neon Metal. Neon Free is good enough for me.

Extra features of Neon

Neon does not have any extra features. But you do not need any additional features!

Nevertheless, Neon has several partnerships with interesting digital companies. You can access these deals directly from the application:

It is great that Neon is partnering with innovative companies caring about their customers. This strategy is much better than reinventing the wheel and doing everything. I like Neon’s approach there.

User Reviews

If you want more points of view than my own, we can take a look at online reviews for Neon.

On the App Store, Neon got a 4.7-star average rating out of about 1.1K ratings. This is an excellent score! On the Play Store, Neon got a 4.6-star average rating out of about 1.6K ratings.

The positive reviews talk about several points:

  • Great fees
  • Very easy to use
  • Nice looking app

The negative reviews are also mentioning several specific points:

  • It takes a few days to activate the app since you will receive the code by mail
  • People complain they cannot open an account while being out of Switzerland (but this is well explained on the website)
  • The app is sometimes a little slow (with many users).

Given the excellent ratings and the number of positive reviews, I would not worry too much about these negative ratings. Most negative reviewers do not read the conditions and complain they cannot open an account.

So, overall, users are extremely satisfied with Neon! And so am I!

Neon Bank Advantages

Let’s summarize the advantages of Neon Bank:

  • Extremely cheap bank. If you use it correctly, your account will be entirely free.
  • Free purchases abroad and in foreign currencies! Neon is the only Swiss bank with this feature!
  • Cheap transfers in foreign currencies
  • Support of ebills. Neon was the first digital bank supporting ebills.
  • Protection of your assets up to 100’000 CHF
  • Excellent reviews
  • Excellent reputation
  • Fast-growing company
  • Carbon-neutral option with Neon Green
  • You can freeze the card from the app

Neon Bank Disadvantages

Let’s summarize the disadvantages of Neon Bank:

  • The account takes a few days to be activated. Creating an account is very quick. But then, you must wait for a mail to come to you to get the access codes.
  • You cannot deposit cash for free in your account.
    • You need to wire funds to your account
  • Neon does not offer a Maestro card.
  • You cannot send money to Interactive Brokers directly
    • You have to change to a different address for it to work
  • No offices. If you have an issue, you have to call support.
  • Mastercard Prepaid is slightly worse than Mastercard Debit

Alternatives

We should also compare Neon against some alternatives.

Neon Bank vs Migros Bank

Best Digital Bank
Best traditional bank
5.0
4.5
Free
Free
Pros:
  • Pay abroad for free
  • Transfer money abroad for a good fee
  • Everything from your phone
  • Good mobile application
Pros:
  • High limits
  • Good withdrawals
  • Can deposit cash easily
  • Mobile and desktop applications
Cons:
  • Cannot deposit cash easily
  • Mobile-only
Cons:
  • Expensive purchases abroad
  • Expensive transfers abroad
  • Poor mobile app
Best Digital Bank
5.0
Free
Pros:
  • Pay abroad for free
  • Transfer money abroad for a good fee
  • Everything from your phone
  • Good mobile application
Cons:
  • Cannot deposit cash easily
  • Mobile-only
Best traditional bank
4.5
Free
Pros:
  • High limits
  • Good withdrawals
  • Can deposit cash easily
  • Mobile and desktop applications
Cons:
  • Expensive purchases abroad
  • Expensive transfers abroad
  • Poor mobile app

Before Neon, I was using Migros Bank. Now, I am using both accounts. I think Migros Bank is the best traditional bank account available in Switzerland. Let’s see how they compare with Neon.

Neon is entirely digital, while Migros is still a traditional bank with offices. However, it does not matter much these days. You can do everything on both banks with your smartphone. Migros has a few more options, like broker accounts. But these are not services you should generally take with your bank anyway.

Both accounts are free. However, Migros Bank is only free if you have more than 7500 CHF in your account. Otherwise, it is expensive at 3 CHF per month. If you do not hold 7500 CHF in your bank account, Neon is an excellent bank!

Another disadvantage of Migros is that you will pay 0.20 CHF for each incoming payment. However, at Neon, it is free to receive money in your account (as it should be for any bank!).

The cards offered by Migros and Neon are very similar. Neon has a Mastercard, while Migros has a Visa. Both cards are free and have the same features. None of these two offer a Maestro.

You will not be entirely blocked with only a Mastercard, either. And with Neon’s Mastercard, you can pay abroad for free, while it would be costly with Migros Bank.

I keep Migros Bank as my primary bank account these days because it has higher daily limits, and I have my mortgage there. Without my mortgage, I would probably make Neon my main account.

Another advantage of Migros is that you have no limits on withdrawals. So if you use a lot of cash, you should use Migros over Neon.

Neon is superior to Migros bank. The most significant advantage of Neon is that Neon’s mobile application is much better than the app from Migros. I have had many issues with the app from Migros. I do not like it. And with Neon, you only need a single card, and you can use it abroad! This is why I am using Neon for almost everything these days.

If you want to learn more, you can read my review of Migros Bank.

Neon vs Zak

Best Swiss Bank
 
Zak
5.0
3.5
Pros:
  • Pay abroad for free
  • Cheap international transfers
  • Everything from your phone
  • Medium limits
  • Translated in English
Pros:
  • Pay abroad for free
  • Can deposit cash in account
  • Support for e-bills
Cons:
  • Difficult to deposit cash
  • Expensive withdrawals abroad
  • No Maestro card
Cons:
  • Not very transparent fees
  • Low limits
  • Expensive international transfers
  • Expensive withdrawals abroad
  • No Maestro card
  • No physical card for abroad
  • No English support
Withdrawals:
2 free withdrawals per month
Withdrawals:
Free withdrawals at Bank Cler ATMs
Management Fees:
0
Management Fees:
0
Best Swiss Bank
5.0
Pros:
  • Pay abroad for free
  • Cheap international transfers
  • Everything from your phone
  • Medium limits
  • Translated in English
Cons:
  • Difficult to deposit cash
  • Expensive withdrawals abroad
  • No Maestro card
Withdrawals:
2 free withdrawals per month
Management Fees:
0
Zak
3.5
Pros:
  • Pay abroad for free
  • Can deposit cash in account
  • Support for e-bills
Cons:
  • Not very transparent fees
  • Low limits
  • Expensive international transfers
  • Expensive withdrawals abroad
  • No Maestro card
  • No physical card for abroad
  • No English support
Withdrawals:
Free withdrawals at Bank Cler ATMs
Management Fees:
0

Another popular digital bank in Switzerland is Zak, from Bank Cler. Let’s quickly compare both banks.

Both banks are fully digital, and both banks are Swiss. That means they have the same features, more or less, and they have the same security. However, Neon is available in English, which may be an important point for expatriates.

With both banks, you can pay abroad for free. But with Zak, you have to use your phone, while you can also use your card with Neon.

When comparing the fees, Neon has a few advantages. Indeed, by partnering with Wise, Neon can offer affordable international bank transfers.

On the other hand, it is difficult to deposit cash in a Neon account. With Zak, it is easy since you can deposit it at some Bank Cler ATMs.

If you want to learn more, you can read my full comparison of Zak vs Neon.

Neon vs Revolut

Best Digital Bank
Good for travelers
5.0
4.0
Free
Free
Pros:
  • Great support in Switzerland
  • Pay abroad for free
  • Free withdrawals
  • Money is insured
Pros:
  • Great worldwide support
  • Pay abroad for free
  • Great transfer fees
  • Hold many currencies
Cons:
  • International transfers are not free
  • Cannot hold several currencies
Cons:
  • Very limited withdrawals
  • Expensive during the weekend
  • Poor customer service
  • Poor reputation
  • Money is not insured
Mobile:
yes
Mobile:
yes
Web:
no
Web:
yes
Best Digital Bank
5.0
Free
Pros:
  • Great support in Switzerland
  • Pay abroad for free
  • Free withdrawals
  • Money is insured
Cons:
  • International transfers are not free
  • Cannot hold several currencies
Mobile:
yes
Web:
no
Good for travelers
4.0
Free
Pros:
  • Great worldwide support
  • Pay abroad for free
  • Great transfer fees
  • Hold many currencies
Cons:
  • Very limited withdrawals
  • Expensive during the weekend
  • Poor customer service
  • Poor reputation
  • Money is not insured
Mobile:
yes
Web:
yes

Another option I have talked about before is using Revolut Card. Revolut allows you to do transactions in foreign currencies with no transaction fees.

Since 2020, Neon offers free payment abroad with the card in any currency. Free payment abroad is an awesome thing! Furthermore, neon is cheaper than Revolut since they do not have weekend fees, for instance.

Neon has one big advantage over Revolut. Your assets are insured for up to 100’000 CHF. Assets on Revolut are not insured by law. It is because Revolut is not a bank.

Another advantage of Neon over Revolut is that you have no limit for free withdrawals in Switzerland. You can only withdraw twice a month with Neon but with no limit. With Revolut, you can only withdraw 200 CHF per month for free.

On the other hand, with Revolut, you can receive money in other currencies for free. And you can also hold money in foreign currencies in your account. However, for the time being, you can only keep CHF on your Neon account. And receiving foreign currencies will not be free.

For now, it is still good to have a traditional bank in Switzerland for monthly payments and a small emergency fund. And in Switzerland, getting some cash from time to time is still necessary. And Neon is an excellent alternative to other traditional banks.

So you need both a Swiss bank account and a free foreign currency card to minimize your fees! With Neon, I feel you have all the advantages. I will probably close my Revolut account in the future to simply my accounts.

To learn more, I have made an in-depth comparison of Neon and Revolut.

Neon as a Payment Card

While it is an excellent bank account, it is not the best option as a payment card. If you want to optimize your cashback, you should avoid this card for payments in Switzerland.

The reason is simple: there is no cashback using the Neon card. It is free, but it is not enough to make a good credit card.

In my credit card strategy, I am using two credit cards:

  • Swisscard Cashback American Express with 1% cashback. I am using this card every time it is possible.
  • Certo One Mastercard with 1% cashback in three shops. When American Express is not supported, I use this second card.

Both these cards are free, and both these cards have higher cashback.

So, you may use it as your bank account. But using Neon as a payment card is not optimal!

Now, will it change your life? No! It is a small optimization. If you are not using payment cards often, you will be fine with Neon only. And if you do not want to carry several cards, Neon’s card is as good as it gets.

FAQ

What is Neon?

Neon is a great Swiss digital bank. It is an entirely mobile bank providing modern banking features with no account management fees.

What is Neon Green?

Neon Green is an alternative to the Neon Free account. With Neon Green, Neon will plant trees each month for each user. On top of that, every time you spend money, Neon will plant more trees. This makes Neon Green a carbon-neutral account.

Who can open a Neon account?

Any Swiss resident at least 16 years old can open an account with Neon. Foreigners from 19 countries with a B or C permit can create accounts.

Is Neon entirely free?

It is almost entirely free. You will only pay if you withdraw more than the allowed free limit or withdraw money abroad.

Is Neon a Bank?

Technically, Neon is not a registered bank in Switzerland. However, your assets are held by Hypothekarbank Lenzburg, a licensed bank. So you have the same security as with any other Swiss bank!

Conclusion

Best Digital Bank
Neon
5.0
Pros:
  • Pay abroad for free
  • Everything from your phone

Neon is an excellent bank for Swiss people. If you use it correctly, it is one of the best Swiss banks. You will not have to pay any fees. Neon is currently the best Swiss digital bank. Since they offer free payment with the card abroad, it is even better!

If you are still using an expensive bank such as PostFinance, UBS, or Credit Suisse, you should consider changing to a cheaper bank such as Neon! And if you do not want a digital bank, Migros Bank is the next best alternative, but you will pay a bit more.

I opened a Neon account several years ago and am entirely pleased with it. It replaced my Revolut account for usage in foreign currencies. And since the mobile application is so much better than the applications at Migros, I am paying all my bills with Neon! In the future, I would like to keep Neon as my only bank account.

If you want to open a Neon account, please use the code “F9YMGT” during the registration process, and you will receive 10 CHF for free. And I will also receive 10 CHF.

If you want more digital bank alternatives, you can look at my comparison of Zak vs Neon.

If you want to learn more about Neon, you can also take a look at Neon’s blog. It is worth reading!

What do you think about Neon? Do you use this bank?

Baptiste Wicht is the author behind thepoorswiss.com. In 2017, he realized that he was falling into the trap of lifestyle inflation. He decided to cut on his expenses and increase his income. This blog is relating his story and findings. In 2019, he is saving more than 50% of his income. He made it a goal to reach Financial Independence. You can send Mr. The Poor Swiss a message here.

144 thoughts on “Neon Bank Review 2022: The Best Swiss Digital Bank”

  1. Hello,
    First of all thanks for the deep review. I do have one question which is not quite clear for me. I have B residence permit and I pay taxes in Switzerland.
    Apart from that as I have a property in my native country and I have it rented I also have to do taxes for that in my country. Could I open an account? I say that because one of the requisites is “Liable for taxes ONLY in Switzerland”.
    Thanks in advance

  2. Can you explain more about sending money to Interactive Brokers directly? I consider opening Neon and account in IB as well. Thanks in advance

    1. Sure. It’s not a big deal. In the bank address of IB, there is United States. If you replace this by United Kingdom, it works :)
      The problem is that Neon does not let you select United States in the countries.

  3. Hi Baptiste,
    I am a retired Swiss citizen living in Malaysia. Do you know if I can open an account with Neon to receive my Swiss Pension ?

    Thank you for your good work and explanations.

    Marylise

  4. Hi Baptiste,

    Thank you for your numerous, thorough and very helpful reviews.

    After reading this post, I tried to open a Neon account, and was a little surprised to find that they do not offer them to Americans living (on a B-permit) in Switzerland. (There is actually a kind of McCarthy question — “Are you now, or have you ever been, a citizen of America? — which made me smile.)

    Thought you should know as it might be an useful caveat in your review.

    Thanks again for all your work. I really appreciate it.

    Best,

    Alex

    1. Hi Alex,

      It’s, unfortunately, a fact that many small Swiss banks don’t accept US citizens because there are extra regulations in dealing with them.
      I have added a note to the review, thanks for letting me know!

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