Health Insurance in Switzerland: The Complete Guide!

Mr. The Poor Swiss | Updated: | Save, Switzerland
All you need to know about Health Insurance in Switzerland

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The health insurance system in Switzerland is complicated. And since it is mandatory to have health insurance, it is imperative to understand it correctly. So, I wrote a complete health insurance guide to help you!

These last few years, health insurance has become very expensive. But many people are paying much more than they ought to. You need to know that there are a few things we can do to pay less! So, we will see how to save money on your health insurance in Switzerland.

In this guide, I cover the details of the health insurance system in Switzerland. I cover mostly the base health insurance in great detail. You must choose wisely, and there are many options. I also cover supplemental health insurance, but it is too varied to be covered in detail.

So, let’s get into the complete Health Insurance Guide! This guide contains all you need to know about Health Insurance in Switzerland!

The Health Insurance system

Let’s start this health insurance guide with a description of the health insurance system. In Switzerland, everyone must have health insurance coverage. It has been the law for many years.

There are two levels of coverages:

  • The base insurance is mandatory. It covers standard health costs, such as visits to the doctor and hospital. It is compulsory for everyone, regardless of age. Even babies need health insurance.
  • Supplemental insurances are not mandatory. There are many different supplemental insurances available. For instance, there are private hospital insurances, dental insurances, eye insurances, and so on.

Regardless of the provider, the base insurance is the same. Unfortunately, there are many different providers and many different options. It makes it more complicated than it ought to be. For instance, you can choose between different models and different deductibles. You need to know the differences between these things. We are going to see all this in detail in this guide.

The supplemental insurances are entirely different from one provider to the other. Even two dental insurances can be very different from one provider to the other. It makes it very difficult to compare such insurances.

The LAMal law governs the base insurance. You will often see this term on medical bills. And many people use the term LAMal to describe the base insurance. But you do not need to know the details of this law.

Changing Insurances

You can switch to a new base health insurance provider every year. You need to cancel your current health insurance by the end of November if you want to change. Your letter must reach them before the end of November. So, you should not send it on the last day of the month.

Being able to change often is good for us since we can optimize costs. But, it is also a curse. Because at the end of the year, you will receive calls from insurance clerks that want you to change insurance. As a rule, you should completely ignore them. They are not doing that for you!

But, you need to cancel supplemental insurance up to six months in advance. It makes it so that most people rarely change supplemental insurances.

You need to know that an insurance provider cannot refuse your base insurance coverage! An insurance provider cannot refuse a person because it would be too expensive to cover! But they can refuse to cover you for supplemental insurances.

What is covered by the base insurance?

Health insurance cover most hospital fees
Health insurance cover most hospital fees

There are many things covered by compulsory base insurance. But, many of these things are subject to conditions that are sometimes complex. So, I am going to cover the basics here.

Here are the main things that are covered.

  • Visits to the hospital, interventions, and emergency treatments. However, you still have to pay 15 CHF per day in the hospital. This coverage also includes care after serious treatments.
  • General treatments by doctors. But many specialist treatments are excluded.
  • Prescriptions from the doctor.
  • Childbirth expenses and abortions
  • Mammograms and colon cancer screenings for people over 50.
  • Gynecological examinations
  • Glasses and contact lenses for children up to 18. Insurance only covers up to 180 CHF per year.
  • Emergency dental care. Dental care coverage is limited to severe issues.
  • Psychotherapy under some conditions.
  • Most common vaccinations
  • Some alternative therapies, such as acupuncture and homeopathy.

However, this is only covered if an accredited specialist does it. And even then, there are some conditions. Therefore, for alternative medicine, it is better to take supplemental insurance.

These are the most important things that the base health insurance cover. If you want to know all the details, I would recommend reading the information from the Federal Office of Public Health.

How is it covered?

First of all, each insurance has a deductible. All the expenses below the deductible are not covered. For instance, if your deductible is 300 CHF (the smallest), you will have to pay the first 300 CHF of medical expenses before the insurance covers anything. The deductible will not apply to maternity fees after the third month of maternity.

But even after the deductible, there is still a part that you have to cover. This fee is called the retention fee. For everything that is reimbursed by the insurance, you will have to pay 10% of it. The retention fee is up to a yearly maximum of 700 CHF for adults and 350 CHF for children. This retention fee does not apply to maternity fees. The retention fee is 20% on medicine you could replace with a lower-cost drug.

Another important thing is who pays the bills. There are two models for that:

  • Indirect Claim Settlement (Tiers Garant): Your doctor sends you its bills. You pay all your bills yourself. Then, you send your invoices to the insurance that will reimburse you for what is covered by your policy.
  • Direct Claim Settlement (Tiers Payant): Your doctor will send the bills to your insurance. The insurance will pay what is covered. It will then send you an invoice for the deductible or the retention fee.

If you do not think you can handle the upfront fees, you should choose an insurance provider with Direct Claim Settlement. However, if you are in that case, you should work on improving your financial situation. Also, these insurance providers are generally more expensive.

Hospital fees are generally falling in the Direct Claim Settlement regardless of your insurances. Indeed, they can be costly, and your insurance will generally reimburse these fees.

What is not covered?

Accidents are not covered by health insurance but by accident insurance. I will talk about this in more detail below.

Generally, you will need to be treated in your canton. However, if you are injured in another canton, you will need to be moved to your canton for treatment. That is, of course, if it is possible to move you. Supplemental insurance can cover treatments in other cantons.

The base insurance does not cover anything outside of Switzerland and the European Union! The insurance should cover costs in the European Union. Some insurances have some extra cover. But you should assume that you are not covered when you are abroad. There are a lot of supplemental insurances for that. International coverage is one case where supplemental insurance is a great fit.

Which insurance deductible should you take?

Choosing the best health insurance deductible is important.

The deductible is the amount you are going to pay before the insurance covers anything. The deductible is per year. For instance, if your deductible is 2000 CHF and you spend 1900 CHF on health expenses, the insurance will not cover anything.

As I mentioned before, there are several deductibles that you can choose from:

  • 300 CHF
  • 500 CHF
  • 1000 CHF
  • 1500 CHF
  • 2000 CHF
  • 2500 CHF

With a higher deductible, you get a lower monthly fee for your health insurance. For instance, here are the monthly prices for Assura for my specific case with various deductibles.

Monthly price for Assura with various deductibles
The monthly price for Assura with various deductibles

Now, to choose, you have to estimate how much you will have in health costs. With so many deductible options, it sounds complicated to select the best one.

However, it is simpler than that because only 300 CHF and 2500 CHF make any sense. All the other deductibles are useless. Here is a simulation with the same Assura case and various levels of health expenses.

Deductibles and health expenses for Assura
Deductibles and health expenses for Assura

We can see on the graph that only two deductibles are interesting: 300 CHF and 2500 CHF. If you spend below 1900 CHF, the 2500 CHF deductible is the best. If you spend more than that, the 300 CHF deductible is the best. It is pretty simple, right?

If you want the exact breakdown number, it is relatively simple. Take the yearly price of the 300 CHF deductible (A) and subtract the cost of the 2500 CHF deductible (B). Then you need to multiply this by 1.1 to account for the retention fee. Finally, you can add 300 CHF to it.

So, if A = 4308 CHF and B = 1874.76 CHF, the breakdown is 1904.76 CHF (1.1*(A -B) + 300)). With less than that, you should take the smallest deductible. With more than that, you should take the highest deductible.

Now, if you take the highest deductible, you need to be ready to pay these fees. You could depend on an emergency fund for that. If you do not have one, you may want to consider starting an emergency fund.

Which insurance model should you choose?

Some insurance will restrict your choice of doctors
Some insurance will restrict your choice of doctors

This health insurance guide mentioned before that there are several insurance models that you can choose. Now, not all insurances offer them all. But there are four principal families of insurance models:

  • Standard Model.
  • Family Doctor Model.
  • Telmed Model
  • HMO Model.

These models will have the same coverage. The difference is what you have to do when you have a health issue.

Now, of course, you can still directly go to a doctor or the hospital in case of emergencies. It is only in the case of usual health issues that these restrictions will apply.

The Standard Health Insurance Model

With the standard model, you can choose to go to any doctor directly. You can change doctors at any time, and you do not need to inform your insurance about that.

This model is the most expensive because the insurance has no choice on which doctor you choose.

The Family Doctor Health Insurance Model

With the family doctor model, you have an assigned doctor. You have to go to this doctor, and he will send you to specialists if need be. But you cannot go to another doctor even if you want unless there is an emergency. And some insurances are limiting which family doctors they accept.

This model is between 10% and 20% cheaper than the standard model.

The Telmed Health Insurance Model

With the Telmed model, you will have to call a health call center before going to any doctor. They will then choose the doctor you have to go to, either a specialist or a generalist, based on your issue. Once you have been there, you do not need the call center anymore for this issue.

This model is also between 10% and 20% cheaper than the standard model.

The HMO Health Insurance Model

Finally, with the HMO model, you have to go to a particular health center. You do not have an assigned doctor but a designated health center. So, likely, you will always see different doctors. Since there are not many health centers, you may have to go farther to see a doctor.

This model is generally the cheapest. But, not all insurance providers offer it. For instance, Assura, the most affordable health insurance in Switzerland, does not offer this model.

How to choose a model?

There is no definite rule on which model to choose. You should select the cheapest model that is still convenient for you.

For instance, if you have an HMO center very close to your house, it may be great to choose an HMO model. But if the next HMO center is 40 minutes away, you may want to avoid this.

Most people should avoid the Standard model. It is simply too expensive. Between the other three models, you should choose the cheapest one that you are ready to accept.

Do you need accident insurance?

The base health insurance and accident insurance are closely tied together. Accident insurance is also mandatory in Switzerland. And you need to take your accident insurance with your health insurance.

But, if you are employed, your employer is responsible for your accident insurance. So, only unemployed people need to get accident insurance.

If you need one, you should ask for accident insurance when you take a base health insurance. It is not very costly, and the coverage is the same for each insurance provider as well.

Save money on your health insurance

There is no denying that health insurance in Switzerland is costly. For us, it is about 12% of our budget. And some people are spending up to 20% of their budget on health insurance coverage. And every year, the prices are increasing! So, we should do our best to spend as little as possible on it.

In this health insurance guide, I cover how you can save money on the base insurance. All insurance providers have the same coverage since the law decides on the coverage. And you do not have to use the same provider for the base and the complimentary insurances.

1. Do not hesitate to change insurance

The first thing you need to do is compare and change often. There is no reason to stay with an insurance provider if it is significantly more expensive than another.

Yes, some insurances are a bit less convenient than others. But if you can save several hundreds of francs each year, there is no reason not to change. Every year, you should check if your base insurance is still the cheapest!

Unfortunately, the premiums increase each year. Since some insurances increase more than others, it is challenging to keep the cheapest insurance.

Insurances are in for the money! There is no reason not to compare!

2. Choose the best model and deductible for you

We have already talked about deductibles. But I will repeat it: You need to take the best deductible for your case! If you spend less than around 1800 CHF, you want the 2500 CHF deductible. Otherwise, you want the 300 CHF deductible. There is no reason to use any other deductible!

We have already talked about the insurance model. Most people should take the model that is the cheapest. If you have access to a family doctor recognized by your insurance, it is an excellent way to save money by choosing a family doctor model. And if you do not mind, you can save a lot by using a call center.

3. Pay your fees upfront

Also, you can pay all your monthly fees at the beginning of the year at once. Some insurance providers will give you a small reduction if you do that. Some also will offer you a discount if you pay per quarter. For instance, Assura gives you a 2% reduction if you pay per year.

That is not a lot, but that could be a way to cut your expenses more. Do not forget to factor in the fact that you could have invested this money instead. I do not do that. But, if you do not invest aggressively, you can get 2% returns. It is a good investment without risks.

4. Ask for health insurance subsidies

Finally, if your income is low, you may be eligible for help from your county or the canton. If your income is below a certain threshold, they can pay a part or even all your insurance bills. If you have several children and medium incomes, this can be very helpful. When we were young, we got support for part of my family’s health insurance.

I cannot tell you the threshold since it is different from one canton to another. For example, in my canton, you can request it from the county administration. But in some cantons, you need to request it from the state administration. If you think you would be eligible, contact your canton or county administration, and they will help you ask for it.

5. Be aware of possible reductions

Some insurance providers also have some possible extra reductions. It is not always easy to find them, but they could be interesting.

For instance, when I was with Helsana, I could save money each month if I only went to one pharmacy in particular. I did not take this offer since this pharmacy was not in my village. But if I lived in a city, I would have taken it.

With most insurance providers, you can also save money if you have several family members with the same provider. Grouping together can save a significant amount with some insurance. For instance, saving 5% to 10% is not uncommon.

You should do some research and check what your insurance can offer you!

6. Suspend base insurance during military service

This tip is very specific. If you serve in the army for more than 60 days, military insurance will cover your health insurance.  Since most men do a military service of about four months, this could mean a nice saving.

Unfortunately, this is not possible for annual repetition courses since they last less than 60 days.

Which health insurance should you choose?

Now that you know which model you want and which deductible is best for you, this health insurance guide will help you choose an insurance provider.

The base insurance is a legal matter, so each insurance provider has to cover the same things. So, for me, you should simply choose the cheapest base insurance you can find. And you should change as soon as it is not the cheapest anymore.

There are a few cases where you may want not to choose the cheapest insurance. First, unless you take the Standard model, some insurances will restrict you to some doctors. And they may not accept your current doctor.

If you have been with the same doctor for a very long time, you may not want to change. So, you may have to choose a provider that accepts him even though it is not the cheapest. Or you can take the most affordable Standard model.

There is another case where you would not want to take the cheapest option. If you have a condition and are often going to a hospital not accepted by the most affordable option. You may want to keep with your current hospital.

Otherwise, I recommend that you take the cheapest insurance that you can find.

Health Insurance Comparators

A health insurance guide would not be complete without talking about health insurance comparators. Some comparators can help a lot to choose health insurance in Switzerland.

The prices of insurance vary significantly by age and also by canton. Therefore, for all comparators, you need to enter this information to get accurate results.

The best one is the official Health Insurance comparator from the Swiss administration.

It comes directly from the government. It is very fast and very complete. This comparator is the one that I would trust the most. It is also straightforward to use. Unfortunately, it is not available in English. It is available in the three national languages from Switzerland (French, Italian, and German).

If you want a comparator in English, you should use the health insurance comparator from comparis.

It is straightforward to use, and it has a lot of information. However, you need to be a bit careful about some details. Sometimes, it will propose insurance with select options such as limited pharmacy choice. In addition, it will sometimes offer you models tied to a health center that is too far for you. Also, they have started adding ads to the top of the list. And the promoted ones are not the cheapest! Therefore, be very careful with the Comparis calculator.

Comparison for my case

For instance, in my case, here are the five cheapest insurances:

  1. Assura with 244.60 CHF per month and HMO model (Delta Network)
  2. Assura with 257.70 per month and Pharmed model (family doctor)
  3. Sanitas with 259.70 per month and Mix Model (several choices for the first contact)
  4. CSS with 2607.75 CHF per month and HMO Model (Medix Bern)
  5. Helsana with 262.70 CHF per month and Family Doctor model

It is essential to look at the details here. The first one is low price, but you have a limited number of pharmacies and doctors. This is perfectly acceptable for me since my family doctor is on the list and the pharmacy from my village too. This is the insurance I currently have now, and I am quite satisfied.

The third one does not have any good option near me. The fourth choice looks interesting, but I have to go to Bern to a doctor. That is bad since it is a 40 minutes drive to go there. So these are also unacceptable for me.

The fifth one would be my second choice, but I would spend more than 200 CHF more per year.

So look at the details to make sure that is something you can use.

Should you take supplemental insurances?

Finally, let’s finish this guide with the main types of supplemental insurances. There are many more, of course. But these are the ones that people use the most.

There are two groups of supplemental insurances:

  • supplemental hospital insurances
  • supplemental outpatient insurances.

Supplemental Hospital Insurance

The base health insurance will pay for your hospital fees. However, it will only cover your expenses in the general ward. And some insurance will limit which hospital you can go to. Supplemental hospital insurance can help improve the quality of your stay in the hospital. They are also called Supplemental Inpatient Insurance.

Instead of general care, you can decide on semi-private care. Such insurance will guarantee that you will only end up in a two-bedroom. It will also mean that a senior physician will take care of you. It can be expensive, but many people take this insurance.

You can also use private care supplemental insurance. These insurances will cover your expenses for a private room in a hospital. Also, you will generally have a chief physician for your treatment. But this can be very expensive. As a result, very few people use this kind of supplemental insurances.

Finally, you can also opt for the free choice of hospital supplemental insurance. It will let you choose any hospital in Switzerland and cover your expenses there.

For most people, these insurances would not be necessary. However, semi-private care is a good option. Private care is simply too expensive and not worth it. But having a two-bedroom when you are trying to recover can be quite enjoyable. But of course, it is pure comfort. A free choice of hospital can also be a good deal.

For women that plan to have children, it is good to have semi-private care insurance. This insurance will let you choose a clinic instead of a hospital and let you choose your doctor. And you will be in a two-bedroom. So it could make a significant difference for childbirth and the first days after giving birth. Nevertheless, some hospitals only have rooms with two beds for mothers, so semi-private will not be very interesting.

Now, for young people in good health, it is fine not to have any supplemental Hospital.

Supplemental Outpatient Insurances

Outpatient insurances are a bit more complicated since there are many different options. These insurances cover things outside of the hospital.

The most used ones are ones that cover some treatment not covered by the base insurance. For instance, there are dental, supplemental insurance, and glasses supplemental insurances.

There are also some supplemental insurances for travel. For example, one that many people use can cover accidents in other countries. You can also get coverage in hospitals in other countries. Some insurances can also cover vaccinations for traveling abroad.

There are also some more special insurances. For example, there are supplemental insurances that will pay back your costs of traveling to the doctor. And some insurances will pay for improving your health. Such insurance includes things such as medical checkups and gym memberships.

These insurances are dependent on the situation of each person. If you travel a lot outside of the EU, it is great to have some travel insurance. In my case, this is even mandatory for my job.

Some supplemental insurances can also make sense if you know that you will use them a lot. For instance, dental insurances can be great if you know that you have many dental care expenses. But you have to do the math to see if it is worth it. You should only take such insurance if this makes you save money.

One supplemental insurance that can also be great is preventive care insurance. For instance, this could cover checkups every few years. They can also include a gym membership, for example.

And some of these insurances come in packages. So you need to consider them entirely and not per single item.

FAQ

Who needs health insurance in Switzerland?

Everybody. Health insurance is mandatory in Switzerland for every resident, including children and infants.

Who needs accident insurance in Switzerland?

Everybody. Accident insurance is mandatory in Switzerland. But, if you are working, your company will cover your accident insurance. If you are not working, you will need to apply for accident insurance.

How many deductibles are available for health insurance in Switzerland?

There are six possible deductibles: 300, 500, 1000, 1500, 2000, 2500. As a rule of thumb, you should choose a 300 CHF deductible if you spend more than 2000 CHF a year on health expenses. Otherwise, you should choose the 2500 CHF deductible.

Are supplemental insurances mandatory in Switzerland?

No. All supplemental insurances are entirely optional. Some of them will help you save a significant amount of money, while others are very rarely useful.

How often can I change health insurance in Switzerland?

You can change your base insurance every year. You need to send a letter to your insurance. Your letter must arrive at least one month before the end of the year. As for supplemental insurance, they all have different rules for cancelation, so you will need to check your contract. Generally, you will need to cancel them 6 months in advance.

Conclusion

If you have read this health insurance guide entirely, you should have an excellent understanding of how the health insurance system works in Switzerland. And you should know how to save money on your Swiss insurance.

It is essential to choose the insurance policy that works best for you. Since base insurance is the same for all providers, you can generally pick the cheapest insurance for you. But, make sure you pick one that is convenient. You do not want to drive 40 minutes to a doctor!

Unfortunately, even if you take the cheapest health insurance, it is still costly. And you will always have to pay for many things yourself. If you have a large deductible, it would be great to have at least this amount in your emergency fund.

The quality of healthcare in Switzerland is excellent. However, I do not like the health insurance system. Since each health insurance covers the same thing, it should be federal insurance instead. And the price should be fixed by law. Instead, every year it increases, and every year we need to compare them. It does not make sense! For me, the base insurance should be much cheaper and cover fewer things.

Since health insurance is so expensive, you may want to find some ways to save money in Switzerland.

Do you have any more questions? What health insurance do you have? Do you have any tips for lower health insurance coverage? Is something missing from my health insurance guide?

Mr. The Poor Swiss is the author behind thepoorswiss.com. In 2017, he realized that he was falling into the trap of lifestyle inflation. He decided to cut on his expenses and increase his income. This blog is relating his story and findings. In 2019, he is saving more than 50% of his income. He made it a goal to reach Financial Independence. You can send Mr. The Poor Swiss a message here.

10 thoughts on “Health Insurance in Switzerland: The Complete Guide!”

  1. Thank you very much for the comperhensive explanation on the swiss health insurance system!
    One question: in NL there is a suplementary insurance specifically for dental. All most all health insurance offers this and it is very popular.
    Is there such offers/sistem in CH? Or is this included in the basis insurance in CH?

    1. Hi LearningFI,

      Yes, there are some supplementary dental insurances. Almost nothing is included in the base insurance. Dental supplementary insurances can be a good deal.
      Here, also, most health insurance providers offer such insurance as well.

      Thanks for stopping by!

  2. Hi!
    I’d never ever go back to Assura, no matter how cheap they may be. They will simply not pay in cases when they have to. Will you take them to court? Whether you win or loose, you’ll be losing both money and time in the end. It is not by accident that satisfaction ratings with assura are very low (see comparis).

    1. Hi Daniel,

      Yes, with Assura, you get what you pay for, basically nothing. I also was with them for a few years. I almost never use my health insurance, so I was not an issue for me. But I get that it could have been on if something happened.
      Nobody likes Assura. But health insurances are really too expensive for many people. So it makes sense that they have a lot of clients.

      Thanks for stopping by!

    2. Thank you for the fantastic article. I do have an additional question.
      Since I registered in Switzerland last August and I have contracted my health insurance this month, I got a bill for the first months I “wasn’t “ insured. The problem is that I cannot pay all at once. Is there a way to avoid these first months, in which I was insured in another country? Is there a way to postpone the payment or break it into two payments?
      Thank you in advance,
      Javier

      1. Hi Javier,

        Unfortunately, no. We had the same case for my wife where we had to pay several months backward since the day of arrival. This is the Swiss law for people that get residency.
        As for postponing or breaking it down, this should be possible depending on your health insurance provider, you will have to contact them.

  3. Even as a Swiss born I learned some new things here!
    I just wanted to point out the government owned insurance comparison service Priminfo:

    https://www.priminfo.ch/

    Unfortunately it’s not available in English, but as a gov owned service I’d say it’s probably a lot less biased than other services. Also gets you the results much quicker, as they have no ads and don’t ask unnecessary details. :)

    1. Hi Julian,

      I am glad you learned some new things!

      I always forget about this one. You are right, it’s a great one. I am so used to comparis that I have a tunnel vision on that. I will add it to the article.
      If people speak a national language, it’s much better than comparis as you said.

      What insurance are you currently using?

      Thanks for stopping by!

  4. You made an interesting comparison of different levels of deductibles. I came to the same conclusion when choosing my health insurance for the first time ever, two months ago.
    It is very comprehensive article with a lot of research made beforehand, but worth it! Thanks for the work!

    1. Hi Miro,

      I am really glad you like it!

      As you said, most deductibles are useless and it is pretty easy to do the computation. I still do not understand people that do not use 2500 or 300.

      Is there something missing from my post?

      Thanks for stopping by!

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